Privacy Policy
At Astro Riddhi, your privacy and personal information are important to us. This Privacy Policy explains what information we collect, how we use it and how we keep it safe when you use our website or book a consultation.
1. Information We Collect
When you contact us or book a consultation, we may collect certain personal information such as your full name, phone number, email address, date of birth, birth details shared for astrology consultation, and your location if voluntarily provided. This information is collected only to the extent necessary for delivering our services effectively.
2. Why We Collect Your Information
We collect your information to schedule and manage consultations, communicate with you regarding appointments, provide astrology guidance and support, process payments, and improve our services and website experience. We only collect information that is relevant and necessary for providing our services efficiently and professionally.
3. Your Privacy Matters
Your personal details and consultation discussions are kept private and confidential. We do not sell or misuse your information.
4. Payments & Third-Party Services
Payments may be processed through trusted third-party providers such as Razorpay, Paytm, or similar secure platforms. We may also use tools like Google Analytics, email services, and website tools to improve communication and website performance.
5. Data Security
We take reasonable steps to keep your information safe and secure. However, while we try our best to protect your data, no online platform can guarantee complete security.
6. Cookies
Our website may use cookies to improve your browsing experience and understand website usage better. You can disable cookies anytime through your browser settings.
7. Children’s Privacy
Our services are intended for individuals above 18 years of age. We do not knowingly collect information from children.
8. Changes to This Policy
Our website may use cookies to improve your browsing experience and understand website usage better. You can disable cookies anytime through your browser settings.
9. Refund & Cancellation Policy
Astrology consultations and spiritual guidance services provided by Astro Riddhi are based on time expertise, and personalized analysis. Therefore:
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Consultation fees once paid are generally non-refundable.
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If a consultation is cancelled by Astro Riddhi due to unavoidable reasons, a full or partial refund may be provided.
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If you wish to reschedule an appointment, please inform us at least 24 hours in advance.
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Refund requests, if applicable, will be reviewed on a case-by-case basis.
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Once a consultation has been completed or a digital remedy has been shared, the service will be considered delivered and will not be eligible for a refund.
For refund or cancellation-related queries, you may contact us using the details mentioned below.
10. Contact Us
For questions, email astroriddhi963@gmail.com. You can ask us to update or delete your information at any time. By using our site, you agree to these terms. We are here to ensure your consulting experience stays secure.